Posted by MiriamEllis
When you’ve accomplished step one in your local search marketing, how do you take step two?
You already know that any local business you market has to have the table stakes of accurate structured citations on major platforms like Facebook, Yelp, Infogroup, Acxiom, and YP.
But what can local SEO practitioners do once they’ve got these formal listings created and a system in place for managing them? Our customers often come to us once they’ve gotten well underway with Moz Local and ask, “What’s next? What can I do to move the needle?” This blog post will give you the actionable strategy and a complete step-by-step tutorial to answer this important question.
A quick refresher on citations
Listings on formal directories are called “structured citations.” When other types of platforms (like online news, blogs, best-of lists, etc.) reference a local business’ complete or partial contact information, that’s called an “unstructured citation.” And the best unstructured citations of all include links, of course!
For example, the San Francisco branch of a natural foods grocery store gets a linked unstructured citation from a major medical center in their city via a blog post about stocking a pantry with the right ingredients for healthier eating. Google and consumers encounter this reference and understand that trust and authority are being conveyed and earned.
The more often websites that are relevant to your location or industry link to you within their own content, the better your chances of ranking well in Google’s organic and local search engine results.
Why linked unstructured citations are growing in importance right now
Link building is as old as organic SEO. Structured citation building is as old as local SEO. Both practices have long sought to influence Google rankings. But a close read of the local search marketing community these days points up an increasing emphasis on the value of unstructured citations. In fact, local links were one of the top three takeaways from the 2018 Local Search Ranking Factors survey. Why is this?
- Google has become the dominant force in local consumer experiences, keeping as many actions as possible within their own interface instead of sending searchers to company websites. Because links influence rank within that interface, most local businesses enterprises will need to move beyond traditional structured citations to impress Google with mentions on a diverse variety of relevant websites. While structured citations are rightly referred to as “table stakes” for all local businesses, it’s the unstructured ones that can be competitive difference-makers in tough markets.
- Meanwhile, Google is increasingly monetizing local search results. A prime example of this is their Local Service Ads (LSA) program which acts as lead gen between Google and service area businesses like plumbing and housekeeping companies. Savvy local brands (including brick-and-mortar models) will see the way the wind is blowing with this and work to form non-Google-dependent sources of traffic and lead generation. A good linked unstructured citation on a highly relevant publication can drive business without having to pay Google a dime.
Your goal with linked unstructured citations is to build your community footprint and your authority simultaneously. All you need is the right tools for the research phase!
Fishing for opportunities with Link Intersect
For the sake of this tutorial, let’s choose at random a small B&B in Albuquerque — Bottger.com — as our hypothetical client. Let’s say that the innkeeper wants to know how the big Tribal resort casinos are earning publicity and links, in the hopes of finding opportunities for a smaller hospitality business, too. *Note that these aren’t absolutely direct competitors, but they share a city and an overall industry.
We’re going to use Moz’s Link Intersect tool to do this research for Bottger Mansion. This tool could help Bottger uncover all kinds of links and unstructured linked citation opportunities, depending on how it’s used. For example, the tool could surface:
- Links that direct or near-direct competitors have, but that Bottger doesn’t
- Locally relevant links from domains/pages about Bottger’s locale
- Industry-relevant links from domains/pages about the hospitality industry
Step 1: Find the “big fish”
A client may already know who the “big fish” in their community are, or you can cast a net by identifying popular local events and seeing which businesses sponsor them. Sponsorships can be pricey, depending on the event, so if a local company sponsors a big event, it’s an indication that they’re a larger enterprise with the budget to pursue a wide array of creative PR ideas. Larger enterprises can serve as models for small business emulation, at scale.
In our case study, we know that Bottger is located in Albuquerque, so we decided to locate sponsors of the famous Albuquerque International Balloon Fiesta. Right away, we spotted two lavish Albuquerque resort-casinos — Isleta and Sandia. These are the “big fish” we want our smaller client to look to for inspiration.
Step 2: Input domains in Link Intersect
We’re going to compare Bottger’s domain to Isleta and Sandia’s domains. In Moz Pro, navigate to “Link Explorer” and then select “Link Intersect” from the left navigation. Input your domain in the top and the domains you want to mine link ideas from in the fields beneath, as depicted below.
Next to Bottger’s domain, we’ve selected “root domain” as that will show us all competitor links who haven’t linked to us at all. We’re also going to select “root domain” on the resort domains, so we can see all of their backlinks, rather than just links to particular pages on their sites.
Moz’s Link Intersect tool will let you compare your site with up to 5 competitors. It’s totally up to you how many sites you want to evaluate at once. If you’re just getting started with link building, you may want to start with just one domain, as this should yield plenty of link opportunities to start with. If you’ve already been doing some link building, you have more time to dedicate to link building, or you’d just generally rather have more options to work with, go ahead and put in multiple domains to compare.
Step 3: Find link opportunities
Once you’ve input your domain and your competitor(s) domains, click “Find Opportunities.” That will yield a list of sites that link to your competitors, but do not link to you.
In this example, we’re comparing our client’s domain against two other domains: A (Isleta) and B (Sandia). In the “Sites that intersect” column, you will see whether Site A has the link, Site B has it, or if they both have it.
Step 4: The link selection process
Now that we have a list of link ideas from Isleta and Sandia’s backlink profiles, it’s time to decide which ones might yield good opportunities for our B&B. That’s right — just because something is in a competitor’s link profile doesn’t necessarily mean you want it!
View the referring pages
The first step is to drill down and get more detail about links the big resorts have. Select the arrow to expand this section and view the exact page the link is coming from.
In this example, both Sandia and Isleta have links from the root domain marriott.com. By using the “expand” feature, we can see the exact pages those links are located on.
Identify follow or no-follow
You can use the MozBar Chrome plugin to view whether your competitor’s link is no-followed or followed. Since only followed links pass authority, you may want to prioritize those, but no-followed links can also have value in the form of generating traffic to your site and could get picked up by others who do eventually link to your site with a follow link.
Select the MozBar icon from your browser and click the pencil icon. If you want to see Followed links, select “Followed” and the MozBar will highlight these links on the page in green. To find No-Followed links, click “No-Followed” and MozBar will highlight these links on the page in pink.
If this is your first foray into link building for local businesses, you may be unfamiliar with the types of sites you’ll see in Link Intersect. While no two link profiles are exactly the same, many local businesses use similar methods for building links, so there are some common categories to be aware of. Knowing these will help you decipher the results Link Intersect will show you.
Types of links and what you can do with them:
Press release sites like PRweb.com and PRnewsire.com are fairly common among local businesses that want to spread the word about their initiatives. Whether someone at the business won an award or they started a new community outreach program, local businesses often pay companies like PRweb.com to distribute this news on their platform and to their partners. These are no-followed links (don’t pass link authority aka “SEO value”) but they can offer valuable traffic and could even get picked up by sites that do link with a follow link.
If your competitor is utilizing press releases, you may want to consider distributing your newsworthy information this way!
Structured citations / directories
One of the primary types of domains you’ll see in a local business’ backlink profile is directories — structured citation websites like yellowpages.com that list a business’ name, address, and phone number (NAP) with a link back to the business’ website. Because they’re self-created and not editorially given, like Press Releases, they are often no-followed. However, having consistent and accurate citations across major directory websites is a key foundational step in local search performance.
If you see these types of sites in Link Intersect, it may indicate your need for a listings management solution like Moz Local that can ensure your NAP is accurate and available across major directories. Typically, you’ll want to have these table stakes before focusing on unstructured linked citations.
Another favorite among local businesses is local media coverage (or just media coverage in general — it’s not always local). HARO (Help a Reporter Out) is a popular service for connecting journalists to subject matter experts who may be valuable sources for their articles. The journalists will typically link your quote back to your website. Aside from services like HARO, local businesses would do well to make media contacts, such as forming relationships with local news correspondents. As news surfaces, they’ll start reaching out to you for comment!
If you see news coverage in your competitor’s backlink profile, you can get ideas of what types of publications want content and information that you can provide.
Local / industry coverage
Blogs, hobby sites, DIY sites, and other platforms can feature content that depicts city life or interest in a topic. For example, a chef might author a popular blog covering their dining experiences in San Francisco. For a local restaurant, being cited by this publication could be valuable.
If you see popular local or industry sites in your competitor’s backlink profile, it’s a good signal of opportunity for your business to build a relationship with the authors in hopes of gaining links.
Most local businesses are affiliated with some type of governing/regulating body, trade organization, award organization, etc. Many of these organizations have websites themselves, and they often list the businesses they’re affiliated with.
If your competitor is involved with an organization, that means your business is likely suited to be involved as well! Use these links to get ideas of which organizations to join.
Community organizations are a great local validator for search engines, and many local businesses have taken notice. You’ll likely find these types of organizations’ websites in your competitor’s backlink profile, such as Chamber of Commerce websites or the local YMCA.
As a local business, your competitors are in the same locale as you, so take note of these community organizations and consider joining them. You’ll not only get the benefit of better community involvement, but you can get a link out of it too!
Sponsorships / event participation
Local businesses can sponsor, donate to, host or participate in community events, teams, and other cherished local resources, which can lead to both online and offline publicity.
Local businesses can earn great links from online press surrounding these groups and happening. If an event/team page highlights you, but doesn’t actually link to benefactors/participants, don’t be shy about politely requesting a link.
Scholarships / .edu sites
A popular strategy used by many local businesses and non-local businesses alike is scholarship link building. Businesses figured out that if they offered a scholarship, they could get a link back to their site on education websites, such as .edu domains. Everyone seemed to catch on — so much so that many schools stopped featuring these scholarships on their site. It’s also important to note that .edu domains don’t inherently have more value than domains on any other TLD.
If your business wants to offer a scholarship, that is a great thing! We encourage you to pursue this for the benefit it could offer students, rather than primarily for the purpose of gaining links. Scholarship link building has become very saturated, and could be a strategy with diminishing returns, so don’t put all your eggs in this basket, and do it first and foremost for students instead of links.
Businesses may sometimes partner with each other for mutually beneficial link opportunities. Co-marketing opportunities that are a byproduct of genuine relationships can present valuable link opportunities, but link exchanges are against Google’s quality guidelines.
Stay away from “you link to me, I’ll link to you” opportunities as Google can see it as an attempt to manipulate your site’s ranking in search, but don’t be afraid to pursue genuine connections with other businesses that can turn into linking opportunities.
Just because your competitor has that link doesn’t mean you want it too! In Link Intersect, pay attention to the domain’s Spam Score and DA. A high spam score and/or low DA can indicate that the link wouldn’t be valuable for your site, and may even harm it.
Also watch out for links generated from comments. If your competitor has links in their backlink profile coming from comments, you can safely ignore these as they do not present real opportunities for earning links that will move the needle in the right direction.
Now that you’re familiar with popular types of local backlinks and what you can do with them, let’s actually dig into Isleta and Sandia’s backlinks to see which might be good prospects for us.
Step 5: Imitation is the sincerest form of flattery
Both the Albuquerque Marriott and Hilton Garden Inn link to Isleta and Sandia on their “Local Things to Do” pages. This could be a great prospect for Bottger! In many cases, “things to do” pages will include lists of local restaurants, historic sites, attractions, shops, and more. Note how their addresses are included on the following pages, making them powerful linked unstructured citations. Bottger hosts fancy tea parties in a lovely setting, which could be a fun thing for tourists to do.
Isleta and Sandia also have links from a wedding website. If Bottger uses their property as a wedding venue, offers special wedding or engagement packages, or something similar, this could be a great prospect as well.
Link Intersect also yielded links to various travel guide websites. There are plenty of links on websites like these to local attractions. In the following example, you can see an Albuquerque travel guide that’s broken up by category, “hotels” being one of them:
Isleta and Sandia also have been featured in the Albuquerque Journal. In this example, a local reporter covered news that Isleta was opening expanded bingo and poker rooms. This seems to be a journalist who covers local businesses, so she could be a great connection to make!
Many other links in Isleta and Sandia’s backlink profiles came from sources like events websites, since these resorts are large enough to serve as the venue for major events like concerts and MMA matches. Although Bottger isn’t large enough to host an event of that magnitude, it could spark good ideas for link building opportunities in the future. Maybe Bottger could host a small community tea tasting event featuring locally sourced herbal teas and get in touch with a local reporter to promote it. Even competitor links that you can’t directly pursue can spark your creativity for related link building opportunities.
And let’s not forget how we found out about Isleta and Sandia in the first place: the Albuquerque International Balloon Fiesta! Event sponsors are featured on an “official sponsors” page with links to their websites. This is a classic, locally relevant opportunity for any Albuquerque business.